Customer Testimonials
I was very pleased with the whole purchasing process with KIA of Auburn. I was having trouble with my car's transmission and needed a car quickly. I made an appointment on a Monday night for the next day at 9:00. Anthony Brown was my sales rep. He was very knowledgeable about the Forte I wanted. He explained my options and I was able to take a test drive shortly afterward. The finance director, Marshall McGuire, explained the warranty and my financing option very thoroughly. I was very pleased with the overall experience. Anthony introduced me to the service manager. After ...
I am very very pleased on my whole experience with kia of auburn. Danielle gave me her all and put me in a nice suv. Thanks so much Danielle for putting up with me
Chad did a great job from the start to end of the sale. We drove from Wicksburg, Al. He got everything we asked for in a prompt and professional manner. Friendly staff!! We love our truck!!!
Chad is absolutely amazing! This was our first time buying a vehicle and he made it super easy! He worked with our budget and made sure we left with a car we loved and could afford the very same day!
Taylor made the impossible happen. He was able to find the car that no one else was able to find in 3 states we looked. He was even able to have it delivered to me in Tennessee. Made things so much easier. Thank you Taylor! Nicholas
Jason is a pure joy to work with! I have purchased two cars from Jason and Kia of Auburn and will definitely go to them for any future needs.
Chad was such a pleasure to work with. He was very patient and even stayed long after closing to help me. I never felt pressured to buy but I am so glad I did. He was very knowledgeable about the Sorento and made my decision to purchase it a great one! I would highly recommend asking for Chad if you visit Kia of Auburn!
Once again we would LOVE to thank Jason Withrow, Our finance team & ALL the AMAZING people here! We sadly lost our 2016 Kia Sedona van due to being totaled from a wreck back in January (not our fault) & we needed a vehicle BADLY!!! Came up to the dealership expecting only to find out information on possibly restarting the process for a vehicle & walked out with a NEW 2019 Kia Sorento that we LOVE!!!!!! This will be the ONLY dealership we will use from now on & we HIGHLY recommend anyone that needs a ride to PLEASE come here!! They ...
I was in a tough situation and in need of a car! Chad was amazing, super patient with me as I wanted a very specific car and searched through every key to find it for me. Such an amazing and warm personality, he helped me through every step of the process. 15/10 would recommend!
Phil was great at helping me understand the financial part of buying a new car! I asked lots of questions and he answered them. He helped me understand everything I had questions about.
He is the premier salesman at Kia of Auburn. So accommodating and always answers any questions you have! 5/5 would buy From him again!
This is our second time coming to this Kia dealership to purchase our vehicles. Both times it has been a great experience. The staff is friendly and very helpful. The facility is clean and inviting with complementary coffee. Joey "Paradise" Pardis kept things entertaining with little bits of humor here and there while still being polite and professional and leading me to a car I actually love and enjoy. The manager Josh bottoms, on both visits to the dealership was also a big help in the process by keeping things friendly and helping me get into the car ...
Gave him a ticket not long ago and today he sold me a car! Great guy and great people to deal with!!! Love Kia of Auburn
Today I met a vey nice and helpful salesperson here at Kia, his name is Kennon Askew. I was Leary of coming to a dealership alone being a woman, but he handled the situation with much courtesy and professionalism
I walked in with an idea of what i wanted . I saw and reviewed my options. However , i walked out with Kennon Askew making all of my goals a reality. I was truly amazed, Fantastic job!!
Didn’t have space on my first rating to include Phil who was very helpful very funny and really knows how to make a customer feel welcome and he’s cute too😁
Bobby has the service department running exceptional. They are quick, thorough, and incredibly nice. Everyone hors our off their way to make your vehicle perfect in every way. Thanks Bobby! And thanks to Erick Wicklund for running a top notch dealership. My telluride continues to turn heads! Thanks again, Dr. M
Enjoyable throughout the entire process of buying a new car. Very professional, knowledgeable, helpful and courteous. The salesperson was personable, patient and well versed in all aspects.
I don’t even know if I can sum the excitement of pulling into that dealership and finding out that I was approved for a 2019 beautiful vehicle not to mention the customer service is better than I’ve seen anywhere, top rated!! you’re rating scale should actually go to 10 instead of just five Chad was awesome everybody I worked with was awesome.
Contacted the dealership via their website. They were very responsive and easy to work with. I had great interactions with JW as well as Taylor. Philip in Finance is awesome also! Was able to work through most of the details and logistics via phone and online and the in-person process was quick and painless. Love my new car!
Josh Bottoms and Chad Buffalo made my car buying experience easy and hassle free. Awesome sales service and would highly recommend visiting them if buying a car
Went into this dealership and Travis helped my wife and I out. We told him exactly what we were looking for and he searched for it. As soon as he found it, he let us know when it arrived at the dealership. They worked with us on payments and got us to where we were comfortable. They stayed professional the whole time and was probably the quickest we have ever been in and out of a dealership. We will be back.
Philip was a very respectful man when it came to speaking with him. He's a wonderful guy to talk to and I hope everyone gets treated the same. Thank you for everything.
Phil and Travis are miracle workers! Travis was able to find something that my wife and I were in love with, even though we went in the door super doubtful that we’d be able to leave with something. I’ve been trying to get out of a lease so I could own instead of keep renting, and because it was so early, I didn’t believe it was possible. But I took a chance, and they went above and beyond for us. Travis found a car, and Phil, the finance manager, was able to work some miracle numbers that ...
If you are looking for a great deal on a vehicle from a dealership that believes in customer service then Kia of Auburn is where you want to go. My sales person Buffalo was attentive and knowledgeable. He never tried to push me into something I didn’t want and really listened to what I wanted and got me in it. Josh and Jason treated me like I was their number one priority ensuring I wan happy with my financing and sealed the deal. If you are looking for a team of good people that are more interested in making ...
What an awesome experience in getting the car we liked, price we could handle, at the monthly payment we needed. Chad was so friendly and knowledgable on KIA cars. Gave us what we needed for our car. Thanks Chad!!!!
I had a Great experience. Chad was Very informational and very knowledgeable about the kia car business. Our experience was great. I would recommend to anyone.
Great team!!! They all worked really hard to make sure I got the car I wanted and at a great price!! Highly recommend them! Go see Victor Kirk for your next car purchase
Extremely knowlegable and professional sales staff. I would recommend giving these guys at Kia of Auburn a chance to help you with your vehicle needs.
JW (Jason Withrow) is the ONE to see at Kia of Auburn. He is very professional, knowledgeable, and can answer any questions you may have concerning your purchase. The entire staff was great and I would definitely recommend this dealership and this sales person to anyone. We love our 2017 Jeep! Thanks JW!
Rather than a chore, this was a very pleasant experience. We were treated great. Especially by Chad and Ladd. I would recommend this dealership to anyone looking.
Chad Buffalo of Kia of Auburn. Was a great sales associate, very professional and courteous. My mother had no intention of purchasing a new car. After, dealing with Chad she purchased another Kia soul. Thanks Chad for being a great sales associate.
Very helpful and informative. Bought plenty of cars in the past and this is by far the best experience yet. Thanks Kia of auburn and thanks chad!!
He was very helpful, knowledgeable and honest! He made the process very easy and I was satisfied with the outcome. He deserve all 5 stars! Thank you JW and staff!
I I drove 120 miles to purchased a used Jeep Grand Cherokee form Chad Buffalo at Kia of Auburn. From the first phone call to the last hand shake...it was a great experience. One of the best car salesman around. Good, honest guy.
Chad and everyone at Kia of Auburn are awesome!! Love my new car!! Highly recommend buying a car at this Kia dealership!! Marianne, Montgomery, AL
Chad found us wandering the lot looking at Optimas. He was so straightforward, friendly, and informative that I was sold before he even knew it. Definitely look forward to working with Kia of Auburn for a long time.
Chad is excellent! He was professional and helpful. Chad is knowledgeable of all the features of the car. He exhibited patience and care to ensure that my phone was synced and took the time to show me how to use all features myself. He also acted as an amazing liason ensuring that I got the best possible deal. They did not markup the vehicle. I will definitely purchase my next vehicle with KIA of Auburn.
Great Sales person. He knows how to make people feel comfortable, he’s knowable about the cars and most of all, he’s patient (I couldn’t make up my mind). Thank you Jason
Cody "Carfax" Henson absolutely the best service I've ever acquired from any business. I rate Cody with a "10". Kia should be very proud to have such an individual with his personality and talent he is "Awesome". Thanks Cody I have the car I asked for and loving it.
Cody the Carfox is such a great guy. My wife and I were in need of a reliable car and he took care of us! First class all of the way, no pressure and all of the staff served and made us feel comfortable. Josh and Erick are the best!
Very satisfied with my first Kia purchase, Cody was helpful and knowledgeable, entire staff easy to work with. Joshua answered all of my finance questions with no pressure.
The combination was of Cody and Ladd is probably the best combination any dealer could ask for. Cody is by far the best salesman I’ve had the pleasure of working with. Overall and all around great dude.
Had a great experience with Chad! He was very personable and made buying a new car easy and a great experience! Go see him now!
Everyone at the dealership was caring and helpful. Would recommend Chad to anyone. If you're looking for a great experience, go to Kia of Auburn.
I purchases a vehicle on October 17th, 2019. On October 18th, I noticed a $2500 extended warranty had been added to the contract, which I missed during the final paperwork signing, and inadvertently signed on. I called that same day to ask about cancelling and made an appointment to fill out the cancellation paperwork on October 19th, which I did. Phil told me that it would take up to 16 weeks to get my money refunded from Allstate! After I filed the cancellation paperwork, I began receiving emails from Allstate to set-up my new warranty account. I called Allstate today, November 19, 2019, to find ...
The dealership is very clean and the employees are very friendly. The GM is very involved and greets every customer. I do feel that the price of the vehicle could have dropped more. I pretty much had to demand a negotiation of the sticker price. But overall the sales rep. Was very professional.
Car was delivered as expected. Salesman and Finance personnel very helpful and knowledgeable. The whole process was an overall good experience. I would consider this dealership the next time I'm in the market for a vehicle.
This was the best car buying experience ever! Cody was amazing! We exchanged emails for about a week since I was traveling to Auburn from Huntsville. He promised me that he would make this experience easy, and boy did he deliver. Ladd was also amazing, he explained everything in great detail, and worked rigorously to get me the best deal. Josh and Phil were great as well! The drive from Huntsville was well worth it, not only did I get a great car, but the experience was elevated by the great customer service I received. I will always purchase from ...
I had an incredibly smooth experience buying my first car at Kia of Auburn, and Cody made that happen. From the get go he was ready to help and make my experience there as easy as possible. He was easy to talk to and get along with, knowledgeable about the ins and outs of the business, and very accommodating. I highly recommend working with Cody or any other salesman at Kia of Auburn. They will treat you right and get you what you need.
From the first time we met Cody was open, honest and helpful. His knowledge of the cars KIA offers is only exceeded by his personal character and humility. He has restored my faith in the word of a car salesperson due to his integrity, and the integrity of the KIA of Auburn family. My wife and I are very excited to finally have our new Telluride SX-Prestige package that Cody helped us purchase and we look forward to a long-term relationship with the KIA brand and more specifically with the KIA of Auburn family. A huge thanks to both Cody ...
My Mother Debbie recently bought a 2016 Kia Sedona on 10/19/19 & we could not be more grateful for the friendly service we received. Jason Withrow made us feel right at home and COMPLETELY comfortable through the WHOLE process! His Boss( forgive me for not remembering name) was also EXTREMELY helpful. We LOVE Our van!!! It is so spacious & just what we need for our family. Our kids are over the moon with all the extra room!! We wish we could give 10 stars because everyone who helped us that day surely deserves it!! THANK YOU KIA OF AUBURN!! YOU ARE AMAZING!!!
Cody our dealer was informative, as well as patient. He was so easy to work with. Cody and The finance guys really made it a great experience. The entire staff was helpful and nice.
This was my first new automobile purchase. I knew I wanted a Telluride and what my spending limit was. Walked in hoping it could happen and with the help of Chad and the rest of the staff I walked out with an awesome new ride. Chad was helpful, genuine, and honest. In the future I won’t buy from anybody else.
On September 21, 2019 I purchased a white pearl 2020 Telluride SX. It is beautiful. I just wanted to let people know that I live in Florida but I bought my car from Auburn Kia in Auburn, Alabama. It was well worth the drive. The manager, Erick, and the salesman, Chad, made everything easy. I received the VIP treatment. They have great personalities and great customer service. I would definitely buy from them again, so go make your purchase today.
Just want to thank everyone who stayed late to help me get the Kia Stinger that I wanted. Painless and got the job in a timely manner.
Cody was great to work with! Honest, Reliable, and was there when I had questions. Phil helped close the deal and was awesome also. The entire process was fast and good.
I HAD A GREAT EXPERIENCE WITH THE ENTIRE SALESMAN,MANAGEMENT STAFF MY PERSONAL EXPERIENCE WITH THE SALES TEAM WAS EXTREMELY PHENOMENAL I THANK GOD I'M GRATEFUL FOR THE OPPORTUNITY TO DO BUSINESS WITH THE KIA AUTOMOTIVE DEALERSHIP IN AUBURN ALABAMA ON SOUTH COLLEGE STREET THEY REALLY HELPED ME OUT THANK YOU 😀
Cody is the BEST salesman I have ever had. He's sweet, kind, helpful, respectful and a lot of fun. I hope to continue to be able to have him as a salesman.
My experience was educational and the attention to details was great. I would recommended this dealership to others for sure. Cody "carfox" was fabulous with me.
My goal was to purchase my daughter reliable car with attending college in Alabama. Taylor was the first smiling face we saw and it got better from there. The entire staff was friendly and made us feel comfortable. Several buying options were offered and I never felt pressured. My daughter is happy with her Kia Rio S. Thank you all!!
Friendly and helpful in trying to meet all my needs. Took the time and effort to work with me. Understanding in the business of selling cars they also tried to help me get the best deal for my situation.
Cody and the entire team at Kia of auburn are amazing! Worth the 3.5 drive to get our brand new TELLURIDE! Thank y’all
I went in to look around and seen the car I liked and never thought I can get it but with the help from my sales person Cody and the rest of the Kia sales team I was able to get a new car at a great rate.
Looking for a vehicle to handle back and forth to work and grocery getter. Decided to go with 2020 Soul X Line. Getting the best deal was quick and painless. Have them take you out back on the golf cart, lots of hidden gems. Victor was very knowledgeable on the lineup of vehicles. Trade in was the best offer received. If you live in Montgomery or Columbus, visit your local dealer and compare the bottom line with the Auburn price. I was totally amazed, not a little different but allot. Get Victor to work you up the best deal possible. Plenty ...
I went looking for a second vehicle for travel, he found me the perfect car with all of the options I wanted. He listened to me in detail and was there from beginning to end. Very impressive young man! If your looking for a new or used car, or trading one in, ask for Cody Henson. He won’t let you down.
Cody was amazing. Through all my phone calls,text messages and my mom's! He never gave up. Hands down the best salesperson I have ever dealt with. If you go to Kia of Auburn, ask for Cody!
We were 4 hours away from this dealer, but turns out the guy who got our phone call was actually from our hometown! Jason Piedra was fantastic and worked really hard on the best deal possible along with Ladd in finance department. We just showed up, test drove, and did the paperwork. They did everything else and had it all ready to go by the time we got there. Several other Kia dealers tried to screw me on my trade and some bogus overpriced package. Not Kia of Auburn. Honest and straight forward the whole way through. Highly recommend using them ...
Cody Henson was a good listener. He showed care and respect for our needs as customers. He was knowledgeable about Kia products. He produced the automobile that we wanted and the automobile sold it self. Also he treated us like family. He introduced us to his boss and other team members. Our time was not wasted/after we made a deal Cody took us on a tour of the facility. He offered us refreshment and comfort while we waited to sign paperwork.
Cody was awesome. I went in knowing exactly what I was looking for and he helped me finalize the decision. I was not pressured in any way to look for a vehicle I could not afford.
Taylor quickly found the car I wanted & had it delivered to the dealership. He was very professional and courteous. Would recommend this dealership to my friends.
Cody made our experience very easy. We had a specific truck in mind and Cody had the truck moved from Kia of Tallahassee to Kia of Auburn with no problems. We love our 2018 Dodge Ram 2500.
Enjoy going here for the sales experience I get out of the Kia team!!! Great experience from start to finish and always work with your situation no matter! This is the fourth vehicle I have bought from this dealership!!!
Kia of Auburn has excellent customer service! I had a great experience buying my new Kia Optima EX. My salesman Taylor Rowell was friendly and professional. I love my new Kia Optima EX!
Cody was helpful as soon as we came on to the lot he was helpful and knowledgeable. He got me in an amazing car that I fell in love with. He did everything he could to make sure I left happy! I would highly recommend him!
I was in need of a new car to buy and Cody was the right guy to go to. He was willing to help me get a great deal on the car I wanted. I would highly recommend to talk to him if anybody is looking for an awesome deal on a car. From beginning to the end, he will support you with whatever he can get for you! Thanks again!
Cody was very helpful and knowledgeable about all of the vehicles we discussed as options. From beginning to end everything went smoothly. I couldn’t have asked for a better buying experience.
Some members of my chutch, who wish ton remain anonymous , purchased a 2018 Kia Soul for me. Mr. Victor Kirk of the dealership was in on the surprise and called me at work to tell me to come pick.up my new car. When I arrived ,Mr.Kirk and the GM were so very happy for me. Mr Kirk was delighted to show me all the features of the car and even set up the bluetooth for me. He was not just a saleman , but a friend celebrating this great blessing with me. I.love my Kia and appreciate the true ...
From the moment I completed the online application till the moment I picked up my new 2017 VW Jetta TSI, it was AWESOME!!!!! Jason W. was the best salesman ever. Everyone I came in contact with was very nice and kind. I highly recommend buying a car from them. We will definitely buy from them again! Rachel Edwards
Taylor Rowell is great. Help me get the car I wanted for a great price. Thanks for all you did Taylor. They also offer military discount. Amazing Customer Service.
My second time visiting KOA, and Taylor Rowell amazed me again by scoring me yet another car. I went with a goal and left satisfied for the second time and I’m sure many times to come!
I used the chat feature to text Kia of Auburn. I told them what I was looking for. JASON WINTHROW found the perfect vehicle for me, exactly to my specifications and had it waiting for me when I arrived. Gassed up and ready for a test drive.
I absolutely my new car! Thanks to Cody and Taylor with Kia of Auburn for finding us the perfect car at the right price. Highly recommended
My sales representative displayed great customer service. Was very attentive to my needs and was able to customize a deal to include my trade-in.
Great customer service In and out in 2-3 hours with a pre-approval! When I get ready to buy again back to Kia of Auburn!
I love my new Kia. the sales person Kennon and Dr. phil was awesome.great service. Love you guys!!!!! Everyone had a great attitude towards helping. I love it!!
He went over every detail of the vehicle and made sure I tested everything before agreeing. I felt like family with my brand new car.
